About us
Our Clinic
Surrey Street Family Clinic has been established by experienced and reputable practitioners who have worked and lived on the Mornington Peninsula for many years. We understand our community and their needs and strive to deliver the highest standard of health care.
Our brand new surgery offers comprehensive general medical practice and the convenience of onsite physiotherapy and allied health support. Our clinic also boasts fully equipped treatment rooms, onsite pathology, nursing services, ample car parking, comfortable family-friendly waiting areas and wheelchair accessible facilities.
Our Mission
The team at Surrey Street Family Clinic aims to deliver convenient, friendly and comprehensive medical care to all our patients. We pride ourselves on providing a very strong patient and family-centred approach to care. Our main goal is to create long-term patient relationships that are based on support, understanding and trust.
AGPAL Accreditation
Surrey Street Family Clinic is proud to be an AGPAL accredited practice. General practice accreditation acknowledges that our surgery is dedicated to providing a safe and high level of medical care to our patients by conforming to the Royal Australian College of General Practitioners (RACGP) Standards for General Practice.
Our Core Values
Surrey Street Family Clinic is founded on six main core values:
Both within our surgery and through coordinating care with external specialists, allied health practitioners and healthcare and community organisations – teamwork is at the heart of our practice.
Our practitioners deliver up to date evidence-based assessment and treatment, focusing on care of the highest quality.
We are committed to delivering our services in a warm, supportive and compassionate environment for our patients and their families.
We base our practices on a strong patient-centred approach, ensuring that we always act according to professional standards, and treat our patients with sincerity, respect and transparency.
We understand that patient care continually evolves and improves – we are dedicated to developing and advancing our services accordingly.
We are here for you and your family. We are proud of our achievements and take accountability if we fall short of patients’ expectations. The team at Surrey Street Family Clinic takes our patients’ concerns very seriously and we promise to correct any shortcomings and further improve patient services.